Enquiries about Blue Badges

It may take up to 28 days for us to process your application, after receiving the application and supporting information.

We will contact you if there is a problem with your application, or you are unsuccessful.

Sending in your documents

If you have been unable to upload your documents with your application form, please complete our enquiry form and upload your documents there.

Contact us

Please do not contact us about your application, until after 28 days.

Fill in our Blue Badge enquiry form

Tel: 0300 123 6736

If you wish to write to us, post documents or return an unused Blue Badge, send to:

Lancashire County Council Blue Badge Service
PO BOX 100
County Hall
Preston
PR1 0LD

Please do not post original documents.

Our Blue Badge policy (PDF 105 KB) provides more information about the scheme.

The Department for Transport provides more information about your rights and responsibilities as a blue badge holder (external link) including where you can and cannot park.

If we refuse your application, it is unlikely that you are currently eligible for a Blue Badge.If you feel that the decision to refuse a Blue Badge is wrong, you can request a review of the decision. The request must be made within 28 days of the date of receiving the refusal.

You must submit the request by completing our online enquiry form or in writing (by letter). The request must detail:

• If you feel that you did not provide enough information on the application form, explaining what information was missing.

• Why you feel that the decision is wrong.

We may ask you to provide medical confirmation of your disability / medical condition.

You will receive a response to your request within 28 days of receipt.

If we still refuse your application after requesting a review of the decision, this decision will be final. You can't make another application within three months of the final decision, unless your mobility changes significantly during that time.