DCPC workplace safety and customer care- DR032
Course overview
This course is designed for employees who, during their daily duties are required as a Highways service business need, to have a DCPC qualification.
Course aim
The aims of this course are:
To provide employees working within Lancashire Highways Services with the required knowledge and practical skills essential for gaining a Driver CPC Qualification.
Learning outcomes
The learners will have an understanding of the following:
Health and safety overview
Manual handling
Safe manoeuvring
Customer care
Vehicle and personal safety
Driver wellbeing
Learning methods
A range of teaching and learning methods including presentation and demonstration (where required)
Course duration
7 hours excluding any breaks