DCPC Workplace Safety and Customer Care- DR032
Course Overview
This course is designed for employees who, during their daily duties are required as a Highways service business need, to have a DCPC qualification.
Course Aim
The aims of this course are:
To provide employees working within Lancashire Highways Services with the required knowledge and practical skills essential for gaining a Driver CPC Qualification
Learning Outcomes
The learners will have an understanding of the following:
Health and Safety Overview
Manual Handling
Safe Manoeuvring
Customer Care
Vehicle and Personal Safety
Driver Wellbeing
Learning Methods
A range of teaching and learning methods including presentation and demonstration (where required)
Course duration
7 hours excluding any breaks