Terms and conditions for early years training
Booking process
To secure your place please complete the online booking form which appears on the bottom of every course page on our site.
Bookings will only be taken using the online booking system and not by email or telephone.
- A confirmation letter will be emailed out to you. Please print off (or save to a mobile device) this confirmation as proof of your confirmed place as you may be required to present this on the training course
- If you have not received confirmation within 48 hours of the start date, please contact the number below to confirm your place. Please note payments are non-refundable or transferable.
- If you cannot attend for any reason, please contact (01772) 539058 - please see our Cancellation policy below and note we can only accept cancellations by email: earlyyearscentre@lancashire.gov.uk
- Bookings requested after 4pm the day before a course is due to take place cannot be guaranteed
- Please note where courses do not reach minimum numbers, they will be cancelled and those who are booked on will be added to a waiting list. Where possible the course will be rearranged, or refunds will be given
How to pay
Please do not attempt to make payment before the course has taken place, unless specifically requested to do so.
- An invoice will be sent after the course has taken place (in most cases). This should be settled by yourself within 30 days of receipt of the invoice.
- Request a journal transfer (LCC settings only)
Terms and conditions
A confirmation email will be sent to you once your booking has been received. Please check and print this letter (or save to a mobile device) as proof of your booking as you may be required to present this at the training course. The applicant contact details on the booking form must be completed and we will use this to contact you if the course has to be cancelled at short notice. Emergency contact details are also requested in case of an emergency whilst you are on the training. By completing these details, you are giving consent for this information to be shared with the training provider. The training provider is governed by the 2018 Data Protection Act and will only use this information for the purpose of contacting people in emergencies or cancelling a course at short notice. Please arrive 15 minutes before the start of the course for registration. If you arrive after the start time it is at the trainer’s discretion as to whether you will be able to take part.
Cancellation policy
If you wish to cancel a booked place this must be done in writing (we do not accept cancellation by phone): earlyyearscentre@lancashire.gov.uk You will receive confirmation of the cancellation, and the following apply:
• Less than 2 weeks' notice – change of delegate accepted
• 2 weeks or more notice received by us – delegates can transfer onto an alternative course
Paediatric First Aid course - cancellation policy
- Change of delegate can be made providing 10 days' notice is given in order for the new delegate to complete the online element of the training, which must be completed before attending the face to face session.
- Once the online element of the training has been started or completed, we are unable to change the delegate name.
- If a delegate commences the online training element of this course, then does not attend the face to face element, full charge will be made.
Please note that non-attendance of a course will still be charged if the cancellation policy has not been followed.
We try to avoid cancelling courses wherever possible, but courses are occasionally cancelled due to unforeseen circumstances or if the minimum number of delegates has not been reached. In this case you may be offered an alternative date to which you can transfer.
Online training
Early Years Award in Food Safety, Health and Safety in the Workplace for Childcare Practitioners and Food Allergy Awareness for Childcare Practitioners
These are non-transferrable.
Once you have registered the code you will have a maximum period of 30 days in which to complete the training. After 30 days your code will expire, and a replacement code will need to be purchased at full cost.
Blended Paediatric First Aid
Once you have registered your code you will have up to 1 week before your trainer led session to complete this part of the training.
Your confirmation email from our training provider will contain the code that you will need to register online. Once the online code has been issued, we are unable to cancel (see above "Cancellation Policy")
Virtual training
Please note that training packs are not made available for virtual training sessions.
In-house training
Early years training courses can be delivered in-house, using a venue of your choice or the Early Years Professional Development Centre. Please note the following points before making a booking:
- One months' notice is required between request for booking and the course/consultancy taking place and arrangements are subject to capacity within the Early Years Team
- Venue costs will be the responsibility of the person booking
- It will be the setting's responsibility to provide all refreshments on the day of training (unless at the Early Years Professional Development Centre)
Live Stream courses
We are now offering places on lots of our face to face courses via a live stream through Microsoft Teams. Please be aware that if you are attending the face to face session in person, delegates who have opted for the live stream will be joining via a Teams link and a camera will be in the training room to facilitate the streaming.