Reviewed and updated August 2023
Approved by Steve Lloyd, Head of Cultural Services, 24 October 2023
This document will be reviewed and updated in 2026 in line with the Archives Service Accreditation programme.
Widening access and engagement
We are committed to widening enjoyment and understanding of Lancashire’s archives in all sectors of the community.
We offer an annual programme of talks, events and exhibitions every year to promote the archive collections and to encourage new people to enjoy and explore their heritage. We use digital resources and social media and are always looking for innovative ways to engage with new and existing audiences.
We contribute to the wellbeing of our community by providing opportunities for people to enjoy culture and heritage and to live healthy lives through engagement with Lancashire's archives.
We welcome interest from the media. Facility fees may be payable and an acknowledgment will be required.
We welcome the views of all our users, potential users and other stakeholders and collect, monitor and evaluate all feedback to improve service delivery and to meet their needs. We seek their views in a variety of ways including feedback forms, monitoring forms for new users, focus meetings, and occasional user surveys.