Highways, environment and planning complaints and feedback
If you want to report a street lighting, roads or highway fault, please see how to report it via the Love Clean street page or app.
If your comment or compliment is about any other non-highway related matter (for example environment or planning), please email: complaintsandfeedback@lancashire.gov.uk
or write to us at:
Complaints and appeals team
Lancashire County Council
Christ Church Precinct
County Hall
Preston
PR1 8XJ
Or telephone on 0300 123 6780.
Highways claim form
Before making a claim, please consider the information contained within the form, which explains some of the legal background to highway maintenance and the law which relates to it. Please be aware that our Corporate Complaints Team do not handle enquiries in relation to claim forms - completed forms should be returned to highways.claims@lancashire.gov.uk
To submit a claim, download the highways claims form
Issues we don't manage
Contact:
- your district or borough council to report fly tipping, street cleaning, noise nuisance, dog fouling and missed bin collections.
- Highways England for motorways