Consumer advice information

• Distance marketing of financial services: your rights
• Misleading and aggressive practices: rights to redress
• Supply of digital content: your consumer rights
• Supply of digital content: what to do if things go wrong
• Unfair trading practices
• Unfair terms in consumer contracts and notices
• Homeworking schemes
• Hiring goods
• Gas and electricity competition
• Agents and agencies
• Timeshares and holiday clubs
• Problems with purchases overseas: who to complain to and who can help
• Conned by competitions?
• Conned by dating, health, psychic or work scams?
• Conned by phone fraud?
• Environmental claims
• Look before you rent
• Problems with flights
• Holidays and travellers with disabilities
• Rail travel: your rights
• Guarantees and warranties
• Responsible pet / animal ownership
• Holidays
• Product safety in rented accommodation for tenants
• Keeping pigs as pets

Information provided by the Chartered Trading Standard Institute. The county council is not responsible for this information.