Consumer advice information

• Supply of services: what to do if things go wrong
• Buying by internet, phone and mail order: distance contracts explained
• Is the trader right?
• Gas and electricity competition
• Remedies and redress: an overview of your key consumer rights
• Professional architectural services and your building project
• Buying communications and media packages
• Supply of services: your consumer rights
• Dry cleaning
• Buying at home: off-premises contracts explained
• Buying from business premises: on-premises contracts explained
• Guarantees and warranties

Information provided by the Chartered Trading Standard Institute. The county council is not responsible for this information.