Safe Trader scheme

Safe Trader SchemeThe Safe Trader Scheme helps residents find reputable traders for property repairs, home improvements, gardening services, mobility aids and other services around the home.

Member benefits include:

  • Membership certificate, window and vehicle stickers, and use of the Safe Trader Logo on business documentation and websites.
  • Access to advice and guidance from Trading Standards.
  • Access to Trading Standards mediation should a dispute arise between a consumer and member business.
  • A dedicated business page on the Safe Trader website where the business logo and link to the business website can be displayed.
  • A star rating system based on customer feedback.
  • Periodic awards scheme giving certificates for continually good feedback.
  • Promotion of the scheme by the county council.

Membership requirements:

  • A commitment to treating customers fairly and honestly by signing up to the Code of Practice.
  • Evidence of trading for a minimum period of 12 months and Public Liability Insurance of £2million.
  • Payment of the membership fee of £99 + VAT per annum (from 1st October 2016).

Find out more about the scheme and register your business as a Safer Trader