January 2025 results

Thank you to those who completed the first staff check-in.

1,571 employees responded. The directorate-level breakdown is as follows:

  • Adults - 403 responses
  • ECS - 419 responses
  • GETH - 283 responses
  • Resources - 466 responses

Here's what you told us:

  • The majority of respondents (59%) were feeling either fairly or very optimistic about working for Lancashire County Council over the next 12 months.
  • We asked if your service-level results from the 2024 staff survey had been made available to you.
    • 76% responded that yes, they have been.
  • Four key priorities were agreed following the results of the 2024 staff survey, they were Pay and Workload, Leadership Effectiveness, Change Management and Involvement and Bullying, Harassment and Abuse. We asked staff if they were aware of these four priorities.
    • 65% of respondents answered yes, they did have an awareness. 
  • Finally, we asked if staff were aware of any actions being taken in response to these four priorities at a service-level, directorate-level or at an organisation-wide level.
    • The majority of respondents (64%) were not aware of any actions being taken at any level.

We are glad to hear that many of those who participated in the check-in are feeling generally optimistic about working for Lancashire County Council over the next 12 months and that there is a good awareness of service-level results and of the four key priorities that were agreed upon following the 2024 annual survey.

Based on the feedback, we have recognised that there was more work to do to ensure that both the survey results and actions that are on-going to make improvements across the organisation in relation to the four key priorities, needed to be better shared and communicated. We would therefore like to share an overview of agreed actions which all directorates have contributed to respond to the four key priorities that were agreed following the 2024 staff survey, which you can find here.

Summary of actions