your Lancashire

Contact Points and Telephone Numbers

If you wish to complain by telephone or need any more information, please ring any of the numbers below and ask for the Complaints Officer.

OFFICE OF THE CHIEF EXECUTIVE

County Secretary and Solicitor
Christ Church Precinct, County Hall, Preston, PR1 8XJ
01772 533416

RESOURCES DIRECTORATE

Resources Directorate
PO Box 100, County Hall, Preston, PR1 0LD

01772 533227

Property Group
PO Box 26, County Hall, Preston, PR1 8RE
01772 533155
Finance Group
PO Box 78, County Hall, Preston, PR1 8XJ
01772 533227

ENVIRONMENT DIRECTORATE

Highways and Transportation, Planning and Waste Management, County Analyst, Emergency Planning and Registration Services.
PO Box 9, Guild House, Cross Street, Preston, PR1 8RD
01772 534454 or
01772 534114
Chief Trading Standards Officer
58-60 Guildhall Street, Preston, PR1 3NU

01772 533644

Welfare Rights
182 Marsh Lane, Preston, PR1 8RR
01772 533020

DIRECTORATE FOR CHILDREN & YOUNG PEOPLE

The Executive Director for Children & Young People
PO Box 61, County Hall, Preston, PR1 8RJ
01772 531699
Area Offices (Via Area Team Leader)
North
White Cross Education Centre, Off Quarry Road, Lancaster LA1 3SQ
01524 581204
East
The Globe, St James Square, Accrington BB5 0RE
01254 220520
South
Joint Divisional Office, East Cliff, Preston PR1 3JT
01772 532718

COUNTY LIBRARY SERVICES

Headquarters
Support Manager, East Cliff, PO Box 162, Preston PR1 3EA
01772 534008
North Lancs Area
Support Manager, Garstang Library, Windsor Road, Garstang PR3 1ED
01695 604052
South Lancs Area
Support Manager, Central Library, Union Street, Chorley, PR7 1EB
01257 277222
East Lancs Area
Support Manager, Central Library, Grimshaw Street, Burnley, BB11 2BD
01282 437115

You can get a copy of the complaints procedure by telephoning any of the above numbers.

Lancashire County Council Phone: 0845 053 0000 email:enquiries@lancashire.gov.uk